Mysore/Mysuru: Hotels and hotel chains are among the worst hit by the COVID-19 pandemic. As the lockdown is lifted, the biggest challenge facing hospitality companies is how to get paranoid customers to walk in through their doors.
Cash-strapped and bruised by the prolonged lockdown, many hotels in Mysuru are coming up with new campaigns to convince guests that their properties are safe zones and COVID-19 protocol-compliant. Standard operating procedures have undergone radical changes, especially when it comes to guest check-in and back-of-the-house operations.
