By Dr. R. Balasubramaniam
Leadership is a process of listening, interpreting what we listen to, and then intervening with the appropriate action. Most people equate intervention and action as the expression of leadership without recognising that socially productive leadership action can be optimal only when they are based on deep listening that goes beyond its traditional appreciation. Listening, both as an art and science, is now well-researched and studied and India’s scriptural wisdom is replete with examples of how to listen optimally.
