Mysuru: As a direct fallout of the site allotment scam in MUDA, which has raised allegations of a lack of transparency and public accountability, MUDA has set up a special counter to facilitate the filing of RTI (Right To Information) queries. Additionally, four ‘Janaspandana’ counters have been set up to help the public complete their official work.
The integrated public grievance redressal system, Janaspandana, provides citizens with a platform to register complaints and concerns, ensuring public benefit. ‘Janaspandana’ allows individuals to file complaints if they face delays, refusals or issues while accessing any Government service or scheme. Complaints can be submitted via a web portal, mobile app, Helpline number 1902 and Bapuji Service Centres.
